Why are there so many negative reviews of OneProvider?

oneprovider.com

This is based on my experience buying & using dedicated server at oneprovider.com

Following points make this host a perfect AVOID case:

1. No proper communication - you will not get answer when your server will be ready, just keep waiting

2. No Phone support at all - this is the worst thing to face as a client. No Telephonic support at all. Even for the greatest issue like server down, you have to raise ticket and start praying almighty.

3. Chargeable support - They have 2 paid support categories and to promote them, regular customers are treated in the worst manner.

4. Unreasonably Longer time to respond tickets - For server outage, network failure, their support took more than 8 hours to respond and again, they simply asked some choices and once you make one, another 8-10 hours.

5. IP issue - If for any reason, your server is to be replaced, they are unable to provide you same IPs even for same location ! Hence, DNS propagation and all will be the headache for clients.

6. Unfriendly Refund Policy - I have NOT received refund yet. For their own faults as well, they are not willing to refund customers. Rather, they want to make proportionate refund. They considered Time wasted on their support tickets as services used by customer!.

In nutshell, at oneprovider - Dissatisfaction Guaranteed!

I can also provide tickets' snaps in support of my views above.

You are advised in your own interest to AVOID crappy host oneprovider for any serious work.

The common complaint about budget providers is usually bad support, which is quite understandable (they have to cut all expenses).

You can check the server quality on the first day, but I believe two problems are critical: hardware failure and network outage. You can always restore a website from the remote backup, but you do not know if you should wait for the server or give up and change the DNS pointing somewhere else.

There are a few well-known budget providers, but there are many small providers (usually one-man army) which offer decent servers. I am an avid supporter of small businesses in general.

1. How do you find such small providers?
2. How do you check/trust them?

Hi Guys,

I guess they deserve to have this feedback, I've been using wholesaleinternet dedicated servers since 1st of January 2013 over 8 years damn! I am getting old

I used to have dedicated server with expensive providers before I met wholesaleinternet, believe or not I have less problem with wholesaleinternet after I changed from previous dedi provider. I have 0 problem last 5-6 years. These guys knows what they are doing from management to support, they have backup power, backup internet providers etc to maintain servers in good shape.

Price: I don't think you would find better pricing than wholesaleinternet I also have ovh budget dedicated servers close to wholesaleinternet prices they are also good after wholesaleinternet.

Support: When I had dedicated server with expensive service providers, response time of tickets around 2-12 hours. believe or not every time I create ticket with wholesaleinternet they response and make it happen solution nearly in an hour. My last interact was I need to have KVM and they installed within 30min. I have no words with these guys they are not only fast but also proactive.

I'm looking for dedicated servers (6-8 servers) with the following configurations:

CPU i9-9900K
RAM 64GB
SSD 500GB / 1TB
Unmetered network / no limits
Possibility to install my own OS by rescue system
KVM access (if possible)
No setup fees
Collocation Germany

Do you guys know any providers who offers such at a decent price?
I would go on hetzner, but, their setup fees of $670 would kill me
Lets say I had a budget of $40-50 per server, any providers with that range?

Hi,

I'm currently looking for dedicated servers in APAC.

Specs I wanted:
- CPU: Intel i7/Xeon E3-12xx (Ryzen is much better)
- RAM: 32-64GB RAM
- Storage: prefer SSD, HDD is okay.
- Network: 500mbps or above (5tb/10tb).

My budget is around US$ 70-150/mo.

Yes there are several providers in the region, but there are some issues.

1. OVH
Their APAC servers seems to be sold out (Rise/APAC lineup)

2. Leaseweb
Requires business/entrepreneurship registration, but servers are for personal use/under my name.

3. PhoenixNAP
Servers are in stock, budget fits well, but their upstream & network routing does not fit with my users (and they're not in SG exchanges? eqx sg, sgix, megaport?)

Any suggestions? Thanks!

I've been looking for companies just like OVH and SYS which charge only setup fee for additional IP addresses or Failover IPs one purchases, but no luck so far since I've been using dedicated servers for like years now. All other companies like Hetzner, OneProvider, Scalway, etc all charges a set amount of monthly fees.

Just made an account to see if I can get help from you guys.

The budget deals which are common in Europe are hard to find in the Providers. The cost of hardware is cheaper in the US (as I can judge from the retail market).

Then, why are the US dedicated servers are more expensive as compared with similar plans in Europe?

I am looking for a good server or vps provider except (Hetzner & OVH).
Request:
-Good support
-Good bandwidth:
-Good cost
*Hetzner & OVH: It's really good, but I want to find more powerful new providers to experience the service, and expand the servers in Europe.
Thank you, and leave me some reviews

Hello everyone. Have been a long time lurker, but never registered. So, firstly want to say big thank you to this wholesome community for always giving great advices to everyone out there. You guys rock!

I am trying to find an alternative to Hetzner's SX133 which is ridiculously great priced. How do they even do that? Well done Hetzner. On 24/03/2021 - SX133's specs a
Intel® Xeon® W-2145 8 cores, 16 threads,
128 GB DDR4 ECC,
2 x 960 GB NVMe SSD,
10 x 16 TB (SATA 6 Gb/s 7200 rpm) a whooping 160 TB of storage,
1 Gbit/s connection,
Unlimited traffic,
159.00 (without TAX) I need this for an image hosting website, where users do sometimes upload adult content. Sadly Hetzner TOS (point 6.2) does not allow that and they are entitled to block access to the account of any customer who violates this. Which is fine - it's their rules.


My budget is 180 EUR (without TAX), but I don't even need such fancy specs as Hetzner provides. I am completely okay to settle with something like:
4 core, 8 thread CPU,
32 GB DRR3 ECC,
2 or even 1 240 GB SATA SSD,
The most important factor is storage. The more the better, the minimum would be ~100 TB (SATA 6 Gb/s 7200 rpm)
1 Gbit/s connection,
Website last month traffic was 500 TB, but since 90% is cached by CDN...would still need about 50 TB. Obviously unlimited traffic would be great. Seems like very few hosting companies actually offer dedicated servers for storage purposes. I have already checked OVH, Leaseweb, OneProvider, Flaunt7 and some local country hostings, but it seems like noone is even close in comparison to what Hetzner offers. It's like their offer is from the future and hopefully in 1-2 years time, others will get there as well.

It be nice if server were located somewhere close to West/Middle of Russia.


P.S As another option, maybe I could rent more then one dedicated server so that their storage capacity would be ~100 TB and going with CEPH instead of RAID6, but still, can't exced 180 EUR budget. Any ideas greatly appreciated.

Anyone have any recommendations for dedicated GPU server providers in Asia? We work with providers like CherryServers in the EU, and they work great. Looking for someone like that in Singapore, Korea, Thailand, or surrounding countries.