High end hardware in north america

Background
We run a game server hosting company which has been running since 2012. We currently rent roughly 200 dedicated servers from 6 different providers. We currently rent roughly 60 of these dedicated servers from WebNX. We've been with them for just over 7 years and I can safely say that they've been the best datacentre we've used. I know how important reviews are to a company; I feel that we've used WebNX long enough to write an honest review.

Support
We've had our fair share of rubbish support from datacentres in the past. WebNX definitely provides the best support out of all the datacentres we've used. During the past 7 years, I'd say the average response time for a ticket at WebNX was about 10 minutes. We've found the biggest issue with large datacentres is that their support teams are disjointed. This leads to issues which "don't fit the norm" taking a long time to resolve. WebNX is large enough to provide 24/7 365 day support yet small enough to provide genuinely good "straight to the point" support.

Reliability / Uptime
All the datacentres we've used have had some sort of major outage at some point in time. During the 7 years, there have been a couple of network outages at WebNX but the issues have always been resolved quickly along with good communication. Considering the number of servers we have with them, I'd say the uptime is incredibly high.

Hardware
During the past 7 years we've switched our server hardware roughly 4 or 5 times. It's as simple as contacting them letting them know what hardware you like, they provide a reasonably priced quote and in a couple of days, the server is delivered. I'd say on average, broken hardware is resolved in roughly an hour from us opening the ticket.

DDoS Protection
I'd say this is the downside of WebNX. They'll automatically nullroute the IP address if a DDoS attack is detected. The amount of time the IP address is nullrouted depends on how much traffic the attack is sending. It's not really a huge issue for us as we can quickly work out which one of our clients was targeted and then get migrate them over to a DDoS protected IP address. I'm hoping at some stage they'll provide onsite DDoS protection.

Price
They're very reasonably priced considering the support and customisation which they offer.

Network
WebNX's network is top notch. Nothing to complain about at all.

Keep up the great work WebNX! Would be great if you could get another datacentre setup in East Coast USA.

Intro:

We ordered our first server from TailorMadeServers in March 2021 for few customers using BigBlueButton for their online conferences. And now we have 39 servers with them. The fully story is below.

Hardwa 10/10
What we like about TailorMadeServers is their unique baremetal servers. Just send a contact e-mail to ask building the server with your required hardware and configuration and almost all the possible configurations are possible if the hardware is available in the market. We first started with a small 1271v3 server then we got a Ryzen 3900XT for our BigBlueButton MP4 SaaS and now we have around 30 servers with dual E5-2620v3 running web-conferences with media streaming.

Pricing: 9/10
The pricing is unbeatable, one of the lowest we could find among the competition.

Support: 9/10

TailorMadeServers provided us with servers in little to no time after the incident of OVH, and with higher CPU capacity!
They helped us set 33 servers in a matter of 4 hours, which means 1 server every 7 minutes.
We have managed with the help of TailorMadeServers, to bring back the BigBlueButton conferencing system to all our customers affected by OVHFIRE in Kuwait, Saudi Arabia and some other countries.
100% of our Bigbluebutton web-conferencing capacity wouldn't be possible after 24 hours from OVH-FIRE without the incredible support and commitment of TailorMadeServers.

Service: 9/10

Recently, one of the BigBlueButton servers at Tailor Made Servers has attained 742 concurrent participants across 15 meetings and we had no post complaints from our customers.
Moreover, below is an example of some of the web conferencing capacity and number of concurrent users within our customers servers at Tailor Made:
- University 1 in Middle East: 77% of web-conferencing capacity. (4000 to 4600 concurrent users)
- University 1 in Middle East Exams & Admission: 100% of web-conferencing capacity. (300-600 concurrent users with high demand on webcams)
- University 2 in Middle East: 100% of web-conferencing capacity. (800-1000 concurrent users)
- University 3 in Middle East (Dental care and pharmacy): 100% of web-conferencing capacity. (1200-1500 concurrent users)
- A call center for medical appointment schedule and tele-consultation: (40 to 50 schedule daily)

Features: 8/10
- On-Demand hardware.
- Remote Reboot
- 100Mbps Ports
- DDoS Protection

Network: 8.5/10
The network is reasonably stable, bandwidth ports are becoming increasingly more generous as time passes!
No major network problems can be mentioned, and while there has been some rare speed drop, the overall experience has been positive.
Furthermore, their DDoS security is excellent. Usually, every single server under the TMS umbrella is protected 24/7.
We would like to see offers with 250Mbps ports.

Outro:

You will receive friendly and personal support at all stages, from pre-sales questions to your server provisioning.
Once you are hosted with TailorMadeServer, you will only wish you had tried TailorMadeServer sooner!

I'm from Europe and looking at most offers in the north America, they all seem to have pretty limiting bandwidth or outrageous costs compared to European providers.

For the price of a Hetzner Ryzen 5 3600 box, best I could find with higher bandwidth limits (>100TB) was so long ago that I forgot from whom the offer even was, but I remember it was an i3... an i3 in a server for the same cost as the Ryzen 5 in EU.
I'm aware how different the marker and costs are compared to these two regions, but there must be some providers that offer more bandwidth for the price, right?

Is anyone able to point me to something that I can trust to be reliable meanwhile now blowing my wallet out into space.
At this point I'm looking for anything with appropriate specs (Ryzen 5 or newer Xeons), ~64GB RAM, >100TB transfer, 512-1TB SSD, optionally maybe an option for more IPs for not a lot of money? (>2$ per IP is too much for me)
My max budget would be ~50$-65$, that's what I'm aiming for.

Thanks in advance!

We've been with Hetzner for years and, while satisfied with the hardware and technical support and infrastructure, quite unhappy with support/sales/abuse departments where it always feels like they're doing one a favor in even answering and often make little effort to actually help.

So my question is if there's any hosting provider to match what they offer? We want to upgrade from our current servers and one type of servers we looked into are https://www.hetzner.com/dedicated-rootserver/ax41 which you can get in Germany* for 39 EUR/month (plus 39EUR setup fee) (prices without VAT as we're outside EU). This is a AMD Ryzen 5 3600 Hexa-Core which has a passmark > 17,000 and comes with 64GB RAM and 2 x 512 GB NVMe SSD. When I found something similar with OVH (slightly better CPU, 3600X instead of 3600), it 105 USD per month when committing to 24 months which is more than double.

Another type we were looking at is the https://www.hetzner.com/dedicated-rootserver/ax51

Anyway, any matching offers elsewhere? We can probably take some bandwidth limitation and cool with either EU or US locations.



*They have a center in Finland but when I did a bit of research it seemed it offers much worse network connectivity so while 5 EUR cheaper per server, doesn't seem to be worth the risk.

Hi there!

I currently have 3 Proxmox servers in a cluster with OVH, but their customer service is shocking to say the least.

I've been trying to find a similar provider, but I can't find anything near as comparable for the price/spec I'm after.

The spec for each server is:

AMD Epyc 7351P - 16c/32t - 2.4 GHz/2.9 GHz
256 GB ECC 2400 MHz
2500 GB SSD NVMe
UK (This is a must)
Proxmox VE 6

I don't need any managed services, just access to the bare metal.

Can anyone recommend a provider who can provide me with a similar spec and price to these? I currently pay around £200/month per server.

Thanks!

I rented a dedicated server about 6 months ago and at the beginning it wasn't really any issues.
Heres the downtime report https://i.imgur.com/mE5V2eJ.png

At the beginning i encountered few downtimes but that was due their network being compromised and it can happend sometimes and the owner promise they will upgrade their infrastructure to fix this issue.
After few months after, my server lost power and rebooted. The owner replied back that they will fix this issue but the same issue occured again however their provided reason at that time was because their UPS malfunctioned.
Few more downtimes after that incident, they said, fire department told them to shutdown their power, while their electricity provider had an occuring issues beyond their help. Excuses keep piling on and its almost as if they dont even have UPS.

Last year october and november my server started to randomely reboot with seemlingly no explanation. I hired sysadmin and they couldnt find an issue. They suggested this could be a hardware issue. Due to the hardware parts it would take provider months before the provider can replace all the hardwares so i had to wait.
And waiting i did, and until when the day finally arrived. From all my exchanges with this company, ive only talked with the actual owner. This seems to be really a one man show. Worst is that this owner is incompetent.


So we went through with the server swap, changing ssd to the new server hardware. However issue occured with the new hardware enviroment not recognizing my ssd partitions. Sysadmin couldnt do much in rescue mode as they cant gain the error logs which dracut provided in the failure mode.
The issue is that the dracut log is generated in a volatile disk path so ifwe rebooted the logs would be gone.

The owner had significant issues where the server didnt recognize the flash drives so we couldnt export the logs.
This was a 24 hours conversation exchange. We litterally end up googling. Even the owner was googling and asking if a centos forum post could be the solution.

I asked if they can setup a KVM so my sysadmin can access the dracut logs.
24 hours after, the owner still has problem setting up kvm.
That was my last patience with this provider. I told him to change back to the old server hardware and the server was online again. I ordered a new server from a different provider(reliablehostingservices.net) and did rsync and terminated my server with dedioutlet.

The sheer amount of incompetence is just baffling. Owner googling for solution, trying to ask his "developer" on how to fix kvm setup to no avail.

I want some servers with large memory and at least two 1 TB nvme disk near East Coast. or Netherland

I've used Hetzner on and off for the past 10 years or so. I'm currently part of a few different projects that are using Hetzner, with in total around 30 active servers at the moment, however in total across the years, I must have had around 50-60 servers with Hetzner.

Sales: 6/10
I've had limited contact with the sales team, simple questions are answered quickly and there is live chat for these types of questions as well. Sales responses are anywhere from a couple of hours to a full day. The only real issue I've encountered with sales or billing is the inability to remove the "flexi pack" charge. This was a surcharge that was later abolished for when you wanted to customise the hardware of the server, however clients with existing servers were still being charged this fee. When I requested this charge be removed from some of our servers, sales said that it would only be removed after we had the servers for 2 years. So the solution? Cancel the older servers and order new ones. This was a hassle to overcome some pointless inflexibility, although we ended up with newer/better hardware at a cheaper price.

Setup: 8/10
Setup times are usually within an hour or so. Customised servers typically take a couple of days. I've encountered 1 mistake, with incorrect hardware as they misread our setup notes, this was corrected within an hour upon being notified of the mistake.

Support: 7/10
Responses typically take 10-30mins, I believe the longest I've had to wait has been an hour. Support responses have been a little curt at times, but this could be due to the language differences, and these responses are in the minority. Failed hard drive replacements take around 30 mins upon being notified. A major downside is lack of any client side ticketing system, with everything having to be dealt with via Email.

Network: 8/10
All servers have a 1Gbps dedicated port by default, sometimes there can be issues maxing the port, but it's rare to see anything below 800Mbps when I've tested, although this hasn't been extensive testing. Stability has been good, there was a hiccup earlier in the year which resulted in some packet loss, although this didn't affect us very much.

Control Panel: 5/10
As I said, lack of a proper ticketing system is a major issue which I'm surprised hasn't been rectified yet. Other than that, their panel is pretty feature rich, with extra features like alerts/notifications, decent bandwidth graphs, power management, etc.

Pricing/Value: 11/10
Hetzner's value for money is completely insane. If budget is your primary concern and you need an unmanaged provider in Europe, I don't think you can do any better.

I'm looking for a low-end dedicated host that is slightly better than Nocix (e.g. ~2x cost with better service). I've been with Nocix/Datashack for quite a while with various servers, and they very nearly offer exactly what I need: low cost, good hardware, plug in the server, keep it plugged in, keep it running, keep the network connected, generally don't screw things up hardware-wise. Unfortunately, they do have quite a few problems (random outages, bad UPS, network goes bye-bye, etc.) and also very frustratingly they generally handle these outages very badly (don't announce or acknowledge them, don't respond to tickets in good time, support staff aren't familiar with basic network tools), and also don't fix the things they screwed up or provide any way for me to fix them (no IPMI/KVM, support refuse to to tell me what's on the screen when the server won't boot after their blown UPS / 'redundant' power failure messed up the bootloader, etc.).

Question: who is slightly better than Nocix? Similar low-end focus, but with slightly better service, though not e.g. 10x more expensive? Preferably with IPMI/KVM. Ideas sought!

Hi there,

Can people recommend premium dedicated server providers who take uptime seriously and offer IPMI, redundant power, private networks, EPYC Rome configurations with NVMe, etc?

We don't need uncapped public network interfaces -- 25TB total between all our servers is fine, but the private network needs to be 10G+.

We used to use SoftLayer before IBM bought them. We're currently hosted with a very premium provider in Chicago but we're not getting the service we used to get there.

OVH's latest "enterprise" dedicated configurations (HG) look pretty good but... has anyone used them? Is OVH decent?

Thanks!