Background
We run a game server hosting company which has been running since 2012. We currently rent roughly 200 dedicated servers from 6 different providers. We currently rent roughly 60 of these dedicated servers from WebNX. We've been with them for just over 7 years and I can safely say that they've been the best datacentre we've used. I know how important reviews are to a company; I feel that we've used WebNX long enough to write an honest review.
Support
We've had our fair share of rubbish support from datacentres in the past. WebNX definitely provides the best support out of all the datacentres we've used. During the past 7 years, I'd say the average response time for a ticket at WebNX was about 10 minutes. We've found the biggest issue with large datacentres is that their support teams are disjointed. This leads to issues which "don't fit the norm" taking a long time to resolve. WebNX is large enough to provide 24/7 365 day support yet small enough to provide genuinely good "straight to the point" support.
Reliability / Uptime
All the datacentres we've used have had some sort of major outage at some point in time. During the 7 years, there have been a couple of network outages at WebNX but the issues have always been resolved quickly along with good communication. Considering the number of servers we have with them, I'd say the uptime is incredibly high.
Hardware
During the past 7 years we've switched our server hardware roughly 4 or 5 times. It's as simple as contacting them letting them know what hardware you like, they provide a reasonably priced quote and in a couple of days, the server is delivered. I'd say on average, broken hardware is resolved in roughly an hour from us opening the ticket.
DDoS Protection
I'd say this is the downside of WebNX. They'll automatically nullroute the IP address if a DDoS attack is detected. The amount of time the IP address is nullrouted depends on how much traffic the attack is sending. It's not really a huge issue for us as we can quickly work out which one of our clients was targeted and then get migrate them over to a DDoS protected IP address. I'm hoping at some stage they'll provide onsite DDoS protection.
Price
They're very reasonably priced considering the support and customisation which they offer.
Network
WebNX's network is top notch. Nothing to complain about at all.
Keep up the great work WebNX! Would be great if you could get another datacentre setup in East Coast USA.
Anybody else have servers at WebNX that noticed really slow network throughput from their Utah DC to East Coast NA? So far this has been happening with us for a few days now and support has always said there was no issue with their network, there was just a DDoS and they rerouted traffic. But seems for me its not.
I tested from multiple VPS I have from locations like NY (colocrossing), Canada (OVH), FL (DediPath), SG (Leaseweb), and a multitude of others, all with varying result but bottom line was its unstable. For example, trying to download their network test file (https://mirrors-ogd.webnx.com/test/1gb.bin), it would all yield something really low from 100KB/s to 2MB/s. Occasionally I would hit 20MB/s at my SG server, but only for some time. Tested it with my LA server (colocrossing), this one is good, about 30MB/s.
Tried to do a lot of iPerf3 tests as well, with just similar result with conclusion that its extremely slow.
Just want to know if I am the only one experiencing it.
Please could I ask you to name a few competitors who are around the level of liquidweb in terms of reliability, infrastructure, hardware&network support, and big enough to not disappear or have a 17 day outage
My vision goes something like this
IBM SoftLayer
Rackspace
.
.
Liquidweb
.
.
.
.
HiVelocity
ReliableSite
Webnx
.
OVH
Whether my vision is fair is another thing, but I'm looking for candidates just below rackspace and above the webnx kind of level, i.e. in liquidweb ballpark just so I can add them to a list and research them further
Hi there! I am looking to rent a dedicated server at WebNX on their Utah DC.
Anybody have experiences with them ?
Hey Everyone,
I am in urgent need of a new Dedicated Server. I have a server with WebNX and they have been down for 16+ hours with no ETA's given.
Here is what I have with WebNX: Intel Xeon W-1290P, 128GB DDR4 ECC, 1.6TB NVMe, 1Gbps Port, 100TB, /29 (iGPU). (Utah)
I would like the server in the US preferably LA, UTAH, Seattle, Texas.
I am looking for something similar around.
Any hosts that have anything comparable would be great or any suggestion from the community would be greatly appreciated.
Thanks Again.
--
DC
We have been with HyperFilter for about 10 months now.
We host a game which makes use of both TCP/UDP and heard good reviews about HyperFilter and their protection, which is why we decided to go and get a server at them.
They are fairly priced compared to their competitors such as KoDDoS, DDoS-Guard, Voxility, etc.
The moment we moved to them, we haven't had any problems until a few days ago when we were receiving a continues UDP DDoS flood which took down the (game) server.
After discussing with the host, they provided a solution that has been working excellent so far. If you know what your traffic looks like, they can adjust the firewall rules in order to lower the impact on your server, which is not something that many other hosts provide. Their support is top-notch and extremely fast as well.
Overall, I rate HyperFilter a 9/10. I would definitely recommend HyperFilter to anyone who is hosting a game and has DDoS problems.
Ive been a customer of KnownHost for over 5 years. As my sites have been growing Ive used several of their different managed VPS and dedicated servers throughout the years. This has given me great insight both into their hardware performance and the customer support for the managed services they provide.
As most website owners know there are the occasional days which are nothing but headaches. Slow loading and watching as traffic drops. Its not fun at the moment but its part of the game. The most recent event was today and that gave me this reminder to take some time out of my day to write this review.
KnownHost is one of the best hosting providers out there which truly look after their customers. Today, as many times previously, they went far and beyond to resolve the issues with my dedicated server and helped boost the performance on my site significantly.
As someone who is not a developer it is truly a great feeling to know that a response from KnownHosts support staff is never but a few minutes away. This might sound too much like a 90s TV commercial, but I cant praise them enough! 5 years and they are still as good as back then (or maybe even better actually).
I highly recommend KnownHost to anyone who is looking for a trustworthy hosting provider with many years of experience in the space and who always puts their customers first.
Thank you KnownHost for being awesome! I will keep on recommending you.
Hello,
We have to renew our server at Zare within the next two months and out of curiosity I was considering moving to a new provider, however, I'm unsure if there is any that can provide us with a better deal. The biggest DDoS attack we have received peaked at approximately 16 Mpps.
We have tried in the past:
- OVH
- Psychz
We had a considerably bad experience with Psychz so unfortunately, I can't even consider them, OVH works but the lack of support is a bit concerning (Note, I'm not asking for top tier support, just the relief of knowing that if there is a major outage, I know I will receive help ASAP).
We have the following:
E5-2650V3
128GB DDR4 ECC)
Drive Configuration (2 x 480GB SSD)
Port Speed (1Gbps) Transfer (50TB) £0.00
IP Allocation (15 x IP Address)
We pay on average $180 a month, which is honestly pretty good and I have no problems with Zare other than the storage being quite expensive. Do any of you have any alternative or suggestions?
Thank you.
Webnx has announce their servers wont be back for weeks. We dont have weeks.
Looking for these in the West Coast USA.
500TB storage server/s, nvme drives for cache, 1gbps (10gbps for a month if possible) unmetered incoming, 40gbps private networking (aggregate if on multiple storage servers)
15 x server with iGPU, 32gb Ram, 1tb ssd/nvme, 1gbps private network, 1gbps public with at least 40TB outgoing.
We require free private networking for all servers.
Looking for something close to the pricing of webnx.
<<snipped>>
Thanks.
Hello,
I was wondering what are some good WebNX alternatives based on specs and pricing? Granted pricing can be a bit higher... Haven't decided whether to switch or to give WebNX another try. This may be helpful to others who are considering switching as well. Any feedback would be great!
IOFLOOD 3 Month Review
I signed up with IOFLOOD for a Dual E5-2680v2 dedicated server about 3 months ago and wanted to give an update.
When signing up there is a 24-72 hour set up time. They were able to set me up earlier as I was a Webnx refugee. (If set up time is important to you, just take a note)
Let's talk speed, the speed test's download is 600 Mbps and upload 400 Mbps
Now, server response time for webpages is 100 MS or less from the tests done.
Sometimes email response time is a little slower than the liquid webs of the world. (10 minute response time or less). But we have had little reason to contact support.
Most important of all is uptime. We have had 100% uptime since signing up. We did have downtime recently for a ram upgrade. (Which is to be expected).
So, I would give them an A+
I have upgraded some features of my server. But current specs and price are below. I added additional RAM from the base set up and some additional IP's.. But couldn't be happier with the service and the price is quite reasonable.
Server specs and price
Dual E5-2680v2, 100TB / mo bandwidth on 1gbps, 256GB RAM, 2x 1.6TB NVMe SSD, unmanaged, 2x /29 IPs, $191.50.