TailorMadeServers Review by RIADVICE

We currently use Tailor Made Servers for one of our servers. We have 5 more with Rackspace.

We run virtual machines on these servers. Here are the specs we have:

Dual Xeon E5-2620v3
192GB DDR4 RAM
250GB SSD
1TB SSD
1TB SSD
1TB SSD
~12 additional ip addresses
22000 Gigs Bandwidth (currently)

Initially, we are looking for one dedicated server. If the network and server are stable then we'll look at moving the other servers with it.

We are looking to combine them at one location. The reason why we are looking for new servers is that Tailor Made Servers doesn't give us enough bandwidth and we are being charged for additional bandwidth. We are paying $384.00 a month for what we currently have not including bandwidth overage charges.

Not sure if I'm missing anything. I'll respond accordingly if so.

Thanks!

I come to tell you a little about my experience in QPS.

I have hired 6 dedicated servers.

The delivery was quite fast, less than 24 hours.

The network in all this time monitored 24/7 with 100% uptime and speed between 500 to 900 mbps

the hardware has been really good, I only had a slight problem with a disk in one of the servers but it could have probably been due to software damage. change the server and everything is perfect.

Thanks to QPS, it helped me to run a stable business and my customers were very happy.

I want create Streaming server, i have more than 100K online users.
this is the first time that i will use servers for Streaming, so i want know how many servers i need for this number of online users?
Will I find support that can equip servers and link them together?

Background
We run a game server hosting company which has been running since 2012. We currently rent roughly 200 dedicated servers from 6 different providers. We currently rent roughly 60 of these dedicated servers from WebNX. We've been with them for just over 7 years and I can safely say that they've been the best datacentre we've used. I know how important reviews are to a company; I feel that we've used WebNX long enough to write an honest review.

Support
We've had our fair share of rubbish support from datacentres in the past. WebNX definitely provides the best support out of all the datacentres we've used. During the past 7 years, I'd say the average response time for a ticket at WebNX was about 10 minutes. We've found the biggest issue with large datacentres is that their support teams are disjointed. This leads to issues which "don't fit the norm" taking a long time to resolve. WebNX is large enough to provide 24/7 365 day support yet small enough to provide genuinely good "straight to the point" support.

Reliability / Uptime
All the datacentres we've used have had some sort of major outage at some point in time. During the 7 years, there have been a couple of network outages at WebNX but the issues have always been resolved quickly along with good communication. Considering the number of servers we have with them, I'd say the uptime is incredibly high.

Hardware
During the past 7 years we've switched our server hardware roughly 4 or 5 times. It's as simple as contacting them letting them know what hardware you like, they provide a reasonably priced quote and in a couple of days, the server is delivered. I'd say on average, broken hardware is resolved in roughly an hour from us opening the ticket.

DDoS Protection
I'd say this is the downside of WebNX. They'll automatically nullroute the IP address if a DDoS attack is detected. The amount of time the IP address is nullrouted depends on how much traffic the attack is sending. It's not really a huge issue for us as we can quickly work out which one of our clients was targeted and then get migrate them over to a DDoS protected IP address. I'm hoping at some stage they'll provide onsite DDoS protection.

Price
They're very reasonably priced considering the support and customisation which they offer.

Network
WebNX's network is top notch. Nothing to complain about at all.

Keep up the great work WebNX! Would be great if you could get another datacentre setup in East Coast USA.

We are renting some servers in hetzner fsn (about 40) in different dcs with 10g connectivity. About 1 or 2 times in month we have network problems. 30 or 40 % of packet loss for one or two minutes.
It always connected to one datacenter . For example we have that problem with 7 servers in dc14 from 13:39:00 till 13:40:30 cest. Contacting support always leads to big works like additional logs, mtr and etc. We are losing a lot of time.
Hetzner support always says that the problem is on our side. But sometimes they propose to free exchange of server or server migration. But they never confirm problem on their side. That's all. We are using very different server configuration from kubernetes on bare metal to hyper-v vms with sql server. Most of our servers are amd epyc ax161.

The problems was really serious in December. We have constant problems (once a day) with all new servers in dc15. We resolved it by relocating servers to dc16 and problem disappeared for some months.

Currently we really don't know what to do. In march we had it 3 times with dc4 and dc13(not sure). Does someone has the problem? Can you advice hosting with great support and not very high prices?

Hello folks - hope you're well...

What kind of server arrangement would you recommend for someone who wants to start and gradually scale a SaaS (software as a service)?

For example, let's say they have an online app.

People login to the app, use it, and then logout.

More users will be added to the app over time.

The performance (and speed) of the app shouldn't be affected for existing users, as more people start using the app.

Let's assume the app starts with a handful of users.

But, over time, the app becomes *really* successful - which requires many concurrent MySQL database calls, etc.

We wouldn't want to start overpaying for hosting when starting, but wouldn't like to later have to move to a different server either.

Maybe Amazon EC2 or AWS - or something similar would fit the bill?

Anything else one should keep in mind?

Thanks!

I have been hetzner customer for past 2 years. i run online online academy (online classes), for which i am using bigbluebutton.
monthly Bandwidth consumption is <1TB.
Processor EV-3 4 cores 8threads
32gb ram ECC
1gb NIC
raid 1 3TBx3

my only purpose of having dedicated server was dedicated 1gbps port that can handle over 60 concurrent users.

Their support is good, network WAS good as well.
But now i am having alot of ping drops and distortions in my class from past 1 month.

i have contacted hetzner and they have said that their network is running fine.

I have done few checks and it shows

root@Ubuntu-1604-xenial-64-minimal ~ # speedtest-cli
Retrieving speedtest.net configuration...
Retrieving speedtest.net server list...
Testing from Hetzner Online GmbH (144.76.12.109)...
Selecting best server based on latency...
Hosted by fdcservers.net (Frankfurt) [143.90 km]: 5.964 ms
Testing download speed........................................
Download: 727.16 Mbit/s
Testing upload speed..................................................
Upload: 278.80 Mbit/s

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| broadcom.home - 0 | 792 | 792 | 3 | 5 | 171 | 6 |
| 182.176.1.48 - 3 | 728 | 711 | 23 | 28 | 96 | 24 |
| 182.184.9.34 - 4 | 709 | 686 | 24 | 35 | 168 | 26 |
| 182.184.3.149 - 4 | 689 | 662 | 34 | 39 | 74 | 48 |
| 10.253.4.120 - 4 | 690 | 663 | 34 | 39 | 87 | 45 |
| 10.253.4.4 - 3 | 713 | 692 | 35 | 41 | 202 | 41 |
| decix-gw.hetzner.com - 3 | 716 | 696 | 145 | 152 | 214 | 170 |
| core23.fsn1.hetzner.com - 29 | 375 | 268 | 0 | 154 | 195 | 165 |
| ex9k1.dc10.fsn1.hetzner.com - 3 | 715 | 695 | 149 | 156 | 349 | 153 |
|static.109.12.76.144.clients.your-server.de - 3 | 735 | 720 | 149 | 155 | 304 | 168 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider



Hetzner is saying that problem is out of their network so they cant do anything.
what should I do? should i shift to other host in USA or Canada? My current server is germany.
can anyone suggest affordable host <50USD

I have some servers at Hivelocity, since 2017.

No network problems, 100% uptime, excellent hardware and support.

Yesterday, after 2 or 3 years, one of the backup disks on one of my servers, failed.

I opened a ticket asking how to change to a new HDD. To my surprise, the support offered the possibility to clone the disk to try to recover the data. Despite being a backup disk, it would be good to recover, as I had left some old accounts there.

Then they removed the HDD and cloned it in 3 hours, for a new HDD. And it worked! all recovered data. Of course, it will not always be possible to recover, it will depend on the problem that the HDD presents.

And during the whole process, the Hivelocity support team was very active, I scheduled to shut down the server after 7PM (so they can insert the new drive) and minutes before they wrote saying "we are ready to install the new HDD, you just have to shutdown the server". Never, but never, have I seen this type of concern with the customer, in the datacenters where I have been. I'm in this market this 2004, I had servers at The Planet, Layered Tech, Host Dime, LiquidWeb, and so many others that don't even exist anymore.

I've had servers in other companies, which were managed, and I didn't have support like that. My servers at Hivelocity have no management, but they go beyond what was expected, gave me all the support from beginning to end of the process, offered the data recovery service for free and even warned that they will save the old HDD for a week, for any emergency.

Thanks Hivelocity, I only have one thing to ask: keep it up, "this is the way".

I used Reliablesite once a few years ago for a long since dead project, this review focuses on my most recent experience, starting in June this year (a 6 month review). We had a few servers with Reliablesite, that have since been moved to another provider who were able to offer better hardware at this price point.

Sales: 8/10
I've only used their sales livechat, which was quick and concise with their replies to most of my questions, more in depth questions I was directed to email sales (although I never followed this up).

Setup: 3/10
I'll preface this by saying that this was during a large sale event, so I imagine they were under heavier than normal demand.

The first problem was "specials" ordered with customisation (eg ports or bandwidth) are provisioned without their upgrades. This means you have to open a ticket and request the installation of a NIC, or chase up bandwidth upgrades so they are properly applied to the account. We encountered problems spanning multiple servers with NICs not working, IPMI not working, OS installs via the panel not working, these issues were mostly resolved quickly, although a couple took longer than I'd have liked.

I would have preferred if the setup of a customised server was delayed and everything delivered working as ordered, but I understand some customers may want everything ASAP even if it's partial (and in some cases, unusable).

The second issue we encountered was with our second order, where we had accidentally used the same hostname as the first during the ordering process. This resulted in confusion on RS' side during the setup process, as it seems they use hostnames to track servers within accounts rather than a numerical ID system, or possibly just human error on their side as well as ours.

The third issue was when we ordered a couple of "Intel special (5000+ score)" servers. One of the servers that was delivered had an 11 year old i7 860 with a score of 2891. Another was an 8 year old i5 3550 scoring 4805.

We explained that the i5 was fine and we didn't care too much about the score, the main issue is the i7 was so old that it lacked AES-NI, which was needed for our use case. One of the techs said they'd look into installing AES-NI (which obviously isn't possible). We requested an exchange with a server that had a CPU with AES-NI, or met the advertised 5000 score.

We were told that the Passmark algorithm was updated a few months ago meaning the i7 860 no longer met the advertised score, a swap wasn't possible so they'd refund the server and update the site. I'm not sure why they couldn't do a swap, as we just turned around and ordered a special with identical RAM/SSD but with a newer Xeon which was the same price. All in all, a lot of hassle, a needless refund and reorder, and they still haven't corrected their site with the correct score.

Support: ??/10
After the turbulent setup experience, we didn't need to contact support once. Obviously this is a very good sign, but as the only actual interaction we had with support was during the above setup period, I don't feel comfortable giving a rating here.

Network: 10/10
No complaints at all, speeds to Europe and across US have been very good. I'd seen no signs of packet loss, no drops, excellent.

Control Panel: 7/10
There's 3 separate control panels, 1 for billing, 1 for tickets, and 1 for managing servers. There is little integration between them visible from the client's side, making it a bit awkward to use. For example, you can't select a service the issue is about on the ticket control panel. The server management panel looks a bit dated but everything is there and functional that I could see, the only missing thing was the ability to edit the server names (which could lead to the confusion seen in the Setup section of the review).

One annoying thing is that RS blocks a lot of ASNs from accessing their site, I assume to block orders from proxies, however these blocks also cover their customer panels, meaning if you're on a VPN (be it a private or public) then you might not be able to manage your services. I understand wanting to block orders from anonymising services, however blocking entire ASNs from even accessing the management panels is a bit of an over reach in my opinion.

Pricing/Value: 7/10
Their specials are good value, although you do have to take into account the aging hardware on their cheaper specials. Their configurable hardware options are a bit pricey and I think could do with revisiting, eg $60/m for a 1TB SSD is a bit much for todays pricing. I'm sure they could work out a better deal if I were to contact their sales though. Their network upgrades are very good value, with cheap 10Gbps ports and bandwidth upgrades, especially during sales events.

Overall, despite the poor setup experience at the start, I'd say our experience was very good overall. I'd certainly use Reliablesite again for other projects in the future, and would recommend them if your use case matches their offerings.

I'm a small business owner and developer since 2003. We have a few dedicated servers, each one with a different host. One of these hosts was sold and the new owner wants us to use a new server in a new location. We are considering switching to another host. This server runs some important client web sites, our own site, and web apps we're developing.

What we're looking for:
- unmanaged bare metal dedicated server, Intel Xeon 4c/8t minimum, 6 or 8 core preferred
- 16GB RAM, 32GB RAM preferred
- 1TB (or 960GB) SSD, 2 x SSD software RAID preferred
- FreeBSD 11 or 12 (our other servers are FreeBSD 11.4)
- $140/month or less (we're paying $130/month now for the current server, no SSD, 16GB)
- US data center, east coast preferred

Obviously we want a decent data center and good customer support but we also want a company who is going to be around for the next 10 years and isn't likely to be bought up by some Wall Street investment firm who doesn't care about the customers of the smaller hosting firms they're purchasing.

Hosts I'm researching:
- Vultr
- OVHcloud (the US branch)
- Linode
- Hivelocity

So far, OVH seems to have the exact hardware, price point, and data center but their billing system worries me.

If you have any experience with these hosts, good or bad, please share. If you work for one of these hosts, I'm open to offers.

thanks,

Robert