REVIEW - wholesaleinternet.net

Hello. I just wanna make a review about NetDynamics24.
I was looking around for 1-2 weeks to find a good Dedicated Host and after 10-20 message here on WHT with NetDynamics24 (me being a pain in the ass) I decided to choose them!

I haven't had any problem at all with my server or the customer service at all! I sent a ticket fast about reinstalling my OS quick and the support team responded quick and it was reinstalled fast!

I think I have been using the server for about 1 week and no downtime, quick good support and very friendly

Hi Guys,

I guess they deserve to have this feedback, I've been using wholesaleinternet dedicated servers since 1st of January 2013 over 8 years damn! I am getting old

I used to have dedicated server with expensive providers before I met wholesaleinternet, believe or not I have less problem with wholesaleinternet after I changed from previous dedi provider. I have 0 problem last 5-6 years. These guys knows what they are doing from management to support, they have backup power, backup internet providers etc to maintain servers in good shape.

Price: I don't think you would find better pricing than wholesaleinternet I also have ovh budget dedicated servers close to wholesaleinternet prices they are also good after wholesaleinternet.

Support: When I had dedicated server with expensive service providers, response time of tickets around 2-12 hours. believe or not every time I create ticket with wholesaleinternet they response and make it happen solution nearly in an hour. My last interact was I need to have KVM and they installed within 30min. I have no words with these guys they are not only fast but also proactive.

Just wanted to post my terrible experience with W3Space.

They offer absolute ZERO customer support and ignore all tickets.
They claim 24 hour server delivery on their website. So, I ordered a dedicated server from them for $150 on May 18th (over 3 weeks ago).
After a few days of nothing happening, I opened a ticket asking if there's any ETA on delivery. Silence. No response. No, sorry we're out of stock and expect new servers soon. Absolutely NOTHING.
So, after just over a week of no answers I did the only thing I could and opened a Paypal claim.
I also opened a ticket telling them I no longer need the server and to cancel my order. This ticket of course was also ignored.

They still didn't bother to answer. As we all know Paypal claims take some time. After escalating, they had until today to respond.

So, today, last day to respond to the claim, I magically receive server details. No apology. No sorry for being late. Just an email with server details and ticket closed.

Needless to say after 3 weeks of waiting I've already ordered the server elsewhere don't need it anymore. So I have to wait to see what Paypal decides, as I'm out $150 and 3 weeks late received a server that I no longer need and requested multiple time to cancel after failure to deliver or respond to any tickets.

Surprise surprise... they're not answering those tickets either. The only thing they bother to answer is the Paypal claim.

If you want to waste money and get zero customer service. These guys are the place to go.
Otherwise, steer clear. Still waiting to see what Paypal decides now that they've provided them with server information 3 weeks too late.

Been a customer of ServerComplete since mid 2017, service was great until a few months ago when I started to have issues sending emails due to their SMTP filtering simply not working or never delivering the email to the mailbox of the recipient. Lately I've also been having issues with them expiring the cPanel license that's ordered through their customer portal and taking longer and longer to active it once again so that cPanel can continue working. Currently have 2 unanswered tickets that have been open for over 15 hours at this point and their ticket page in said customer portal states the following "Our Technical Support department should be utilized for all issues outside of emergency and server outage issues. Our Technical Support team is available 24/7 and on average, you should see a response to your issue within 12 hours.", the lack of communication and action is quite disheartening and frustrating.

We provider resell dedicated and VPS services to Asia region, and as 'Middle Men' here is some questions hope to get some tips/answer from hosting providers.

On Feb 2nd, due to out of stock, we submitted refund request.
On Feb 3rd, Got replied, no refund, restock in a week.
However, customer cannot wait for a week ( to be honest, can you wait for a week to get VPS setup? Fast deployment that is one of reason why we use VPS.)
Then, we request credit to the account on PhotonVPS. Got rejected.
On Feb 5th, services in-stock, but services were cancelled. NO REFUND, NO CREDIT, NO SERVICE. Free Money to PhotonVPS. Is this new scam?

Converstation between @Profuse-Jimmy @photonvps

"We should have more stock later this week"
-- Shouldn't display (not available ) if out of stock? or they just want to oversold for more profit? And since no warning regarding this, shouldn't provide any solution rather than pay you and waste me and my customer's time on waiting game?

"Allow one refund per account"
-- Is that a standard terms now?

Shown in images
"You can choose to use them or not use them, but no refund/credit will be issued"

BUT on their TOS: photonvps.com/terms_conditions.html
3.6 Refund Policy Customer has thirty (30) days beginning from the date of first payment to a trial period of Services. Within the initial thirty (30) days period, the customer has the right to cancel or demand a full refund if customer is not satisfied with the services. However, upon exceeding the initial thirty (30) days period, the customer will no longer be entitled to any refund and they will be billed until a cancellation is incited. Section 3.6 Refund Policy DOES NOT apply to any terms under Section 5 enforcement. If Customers account is suspended within the initial thirty (30) days for any reasons in violation of this Agreement the Customer waives the right to any refund under this section.
-- This is no longer valid?, what happend to 30 days refund policy?

So, Any advise to avoid company like PhotonVPS? DO NOT BUY IT!

Hello,
i was having a server with hetzner for over 10 years on December i decided to move my server to OVH ( i heard it have better servers and network ). so i registered on their website ordered a server moved my 100+ website to the new server and all was fine. 2 days a go they asked me to send them documents that prove my identity and i did that with even photo of me holding my identity card etc. yesterday i received 3 emails saying that they wont accept me as a customer and they closed my account and suspended my server all that without giving me the option to take off my data my life worth of data 100 DOMAINS. i emailed them and they do not answer.
i did nothing wrong like hack or spam my documents where valid and real. i don't care if they don't want me any more as a customer but i need my files :'(

I tell you my experience.

He tries many times to contact me with the sales sector, to discuss issues according to my needs and I never received any response.

I think they should improve their customer service.

Hello,

I am a customer of OVH since Apr 2016, previously, I only rented OVH 3-4 servers at the same time, so really using quality is fine, no problem arises. But 2 months ago, in 1 month I hired more than 30 servers at OVH to serve my clients, and I found many pressing problems, the quality of support at OVH was very poor.

1. The support time of OVH Sing since creating a crash ticket to check the server is very long, each system has more than 6 servers with 1 or 2 faulty servers that must stop all to wait for technical OVH testing takes more than 2-3 days, there are problems that take more than 10 days for OVH to find the cause.

2. Never trust OVH's hardware testing system, because before that I completely trusted OVH's hardware testing system, so the time I waited to solve the server problem took a long time. , because I thought it was my own problem.

3. And when the problem is due to the server error of OVH, we will still have to bear the loss of those faulty servers without a refund of reasonable usage date, as well as forcing to change the usage date to Other servers that do not support refunds.

Details you can see the attached picture.


My ticket :

These server problem when

1.
server ns569036.ip-139-99-125.net (server installed : 22:02, 16/11/2020 ; server return : 22/11/2020)
server ns544549.ip-139-99-124.net (server installed : 13:32, 15/11/2020 ; server return : 24/11/2020)
ticket id: 1141571, 1143377

Because this is a server system connected to each other, after receiving the server it takes 2 days to set up the system. That means around November 19, 2020, the system started to work. From the moment the server started to work, it started having connection problems (ticket: 1141571 - 21/11/2020 09:22), started to experience worse problems when the connection was dropped continuously and the machine server was not accessible around 21/11/2020 23:00 (this happened 4 times before on servers: ns544549.ip-139-99-124.net, ns569036.ip-139- 99-125.net, ns568999.ip-139-99-125.net), after about 2 hours of testing I created a ticket: 1143377 - 22/11/2020 01:18, speculating that the HDD is faulty so I asked to be replaced, but your technician has to wait until 08:00 23/11/2020 GMT + 8 before you can start testing the server. This means that the whole system of 10 servers has to wait more than 48 hours. I asked Belveder about the problem of not being able to wait long so I will buy another server instead and ask for a refund later, and Belveder agreed.


2.
server ns5002501.ip-51-79-162.net (server installed : 22:37, 19/11/2020 ; server return : 30/11/2020)
ticket id: 5805542655, 1158210, 1158130

This server was installed at 22:37 11/19/2020, it took me about 2 days to set up the system. And starting 11/23/2020, the system started to work, after about 1 day of operation, at 20:05 11/24/2020 there was a connection failure and inaccessible. I have to fix it by restarting this server in order for it to work properly again.

The situation continued on 11/26/2020 17:56 and 11/29/2020 20:28, at these 2 times I had to use reboot function in the OVH control panel to reboot the server (can check email let's see ).

Since I can't let the situation continue, my client has to report game server maintenance to wait for you to check the hardware. And because before that, you did not accept any refunds but forced to change the usage date, so I had to let customers wait for you to check and fix.

I created ticket 5805542655 - 11/30/2020 01:04 to request to check and replace the HDD, but until 11/30/2020 07:41 you have just started to check the HDD and do not agree to replace HDD, go to the extended test but still cannot find the cause of the error.

Continue with ticket 1158130 - 11/30/2020 10:00, because unable to find a solution, you agree to replace another server, and I continue to wait until 11/30/2020 16: 25 of you again informed me that the server could not be replaced and asked me to cancel my current server and order a replacement server.

Thus, my server had to be halted for almost 2 days from: 11/29/2020 20:28 until I bought a new server and installed it again on December 1, 2020.


3.
server ns563910.ip-139-99-125.net (server installed : 01:01, 20/11/2020 ; server return : 19/12/2020 ; problem report: 08/12/2020)
ticket id: 1262908, 1243789

This server problem when install first time, can check email: Hardware error during the re-installation of your dedicated server 19/11/2020 22:24

During the time of using this server, there were several times of connection failure, unable to access the server.

Until about December 5, 2020, it started to be automatically restarted, ticket id: 1243789, spent many days of testing, extensive testing, ... you still can't find it. The reason, until I had to take time to record the video to prove it, you guys can check and find out the cause on 12/16/2020 18:10, so more than 10 days the server is down, the system is idle for waiting

4.
server ns5004359.ip-51-79-177.net (server installed : 13:29, 24/11/2020 ; server return : 25/11/2020 )
ticket id: 1147496, 1148254, 1148617, 9905645348, 1148779

server problem with auto reboot, at this time i dont know problem, and your team also not know how to fix, so i buy other server for replace.

5.
server ns563916.ip-139-99-125.net (server installed : 00:50, 06/12/2020 ; server return : 19/11/2020 ; problem report: 08/12/2020)
ticket id: 1243789

After receiving the server, installing to use within 1 day, you will encounter the status of automatically restarting the server. The client temporarily turns off the server for you to check, but more than 10 days later you find out the problem, and the client has left the server not in use.


Thanks.

What solution(s) do you want OVH to offer you?
I want a full refund. Because of the server damage and delay in support time. I do not accept to change the usage date to another server, because the customer is no longer renting the server.

I have lost clients, and money in these incidents.

Ive been a customer of KnownHost for over 5 years. As my sites have been growing Ive used several of their different managed VPS and dedicated servers throughout the years. This has given me great insight both into their hardware performance and the customer support for the managed services they provide.

As most website owners know there are the occasional days which are nothing but headaches. Slow loading and watching as traffic drops. Its not fun at the moment but its part of the game. The most recent event was today and that gave me this reminder to take some time out of my day to write this review.

KnownHost is one of the best hosting providers out there which truly look after their customers. Today, as many times previously, they went far and beyond to resolve the issues with my dedicated server and helped boost the performance on my site significantly.

As someone who is not a developer it is truly a great feeling to know that a response from KnownHosts support staff is never but a few minutes away. This might sound too much like a 90s TV commercial, but I cant praise them enough! 5 years and they are still as good as back then (or maybe even better actually).

I highly recommend KnownHost to anyone who is looking for a trustworthy hosting provider with many years of experience in the space and who always puts their customers first.

Thank you KnownHost for being awesome! I will keep on recommending you.

hi i had an issue with one of my failover ip block. i'm currently using it with virtualizor kvm+windows vpses. i'm enable rdp from windows option. but when i try to connect through rdp it doesn't work. when i try to log vps from vnc it works well.i deleted my all mac address and recreate them. but it also didn't work. this issue arise few days ago. in past it work perfectly. i opened many tickets in ovh support. but its not work well. please guide me how to solve this?