Is there such a thing as AFFORDABLE admin/management WITH Good customer service...or nah?

This current admin company is driving me insane! They are literally making my server worse...

I have lost so much money in production time of not being able to develop websites!

This sever is for basic business sites.

So I am moving this server from dedicated self-managed (with 3rd party admin) and now need a fully managed server.

This is just to host multiple websites. so we very rarely have issues on the server.

I need cpanel/whm

I am used to having multiple processors with multiple cores, but they are quite old, so maybe the more powerful processors can beat it?

It's an old server but has been a workhorse for development with no real issues.

i'd like the equivalent or better. Ideally under $200 month ($150 would be great!)

-- is this even possible?

who do you recommend? Any black friday/cyber Monday specials?



--------current server specs---
Intel 2x L5630
Dedicated Server
Operating System: cPanel/WHM (CentOS 7 x64)
Bandwidth: 20TB on 1Gbps Port
Service Title: Intel 2x L5630
Service Options: Service Plan: Intel 2x Xeon L5630 Westmere 4-Core Dell Node
Operating System: Linux- CentOS 64-bit with cPanel/WHM 64-bit
Hard Drive 1: 500GB HDD
Hard Drive 2: None (+$0.00)
Hard Drive 3: None (+$0.00)
Hard Drive 4: None (+$0.00)
Hard Drive 5: None (+$0.00)
Hard Drive 6: None (+$0.00)
Raid Card- LSI 9260-8i 6G w/ 512MB Cache: Included / No Raid (+$0.00)
Power Supply: Dual Power (+$0.00)
RAM: 24GB (+$0.00)
Bandwidth: 20.0TB on 1Gbps Port (+$0.00)
IPv4 Addresses: 5 Usable (/29) (+$0.00)

Hello,

I've really strange issue with this careless company called Hetzner,

I've server with them for shared hosting, there was abuse for one site on it and they sent me mail to resolve this abuse in only 1 hour or they will block the service for the main server ip .

I've seen this mail after 2 hours, when all of my clients sites has been stop working , I checked my E-mail and i got this message on junk mail (no problem till now)

Then, I've sent reply to Hetzner abuse department, that i have solved this abused issue and deleted the abuse file from my client hosting site,

They didn't reply me for long hours, and keep blocking my main server ip which makes all my clients sites down !!

After that, i sent message to support, Hetzner support replied me with very strange reply !!

Please note that it's 02:20 CET Saturday morning. So currently there's no one available I regret. Most likely they will be back in office by Monday 08:00 CET.

They want me to wait more than 2 days with server down because they blocked it and went to the weekly vacation !!!

How Hetzner imagine the clients can wait more than 2 days with all sites down ? Could a company that respects its customers block server for 2 days till there employee ends the vacation ?

Do you think that clients can trust you again after making them losing there business ?

What is the regret that your company gives ? Does Hetzner really respect its clients ?

It's very bad experience with Hetzner

Hi

Unfortunately it destroys my work and destroys everything

I booked a server from the amantechs company that booked servers or bought servers and sent them to psychz.net, this unprofessional, unprofessional company.

The amantechs company, from which I booked the server, has completely closed its for its website and phones for everything and its owner has disappeared completely from existence that we cannot reach for a month and a half
The control panel is expired, the shell is closed, and we can never access our sites


Servers are still working and at any moment they are liable to stop, effort and fatigue years wasted due to the disappearance of a person and the recklessness of a company

There are contracts signed with clients worth thousands of dollars and have penalty clauses worth tens of thousands of dollars. Postage is standing. It works only with the site. What should I do?


We contacted the parent company
psychz.net

Negligence, reverence, and erratic responses. Lied and deceived by this company, and unnecessarily suspending servers for more than 14 hours and running them without knowing a reason to stop them

They did not ask for anything and everything. Contact the owner of the account who bought the server, sir, the owner of the account is hidden. Does this mean that our servers were lost like this?

I asked them to ask for any proof and it was sent to them. They did not ask for anything from myself. I sent them to them. The control panel of the main domain of the server and some of the domains on the server were sent to them.

A copy of the amantechs company invoices on the server, the last of which is the bill last month and before last, a copy of the passport and everything that was sent to them

After 3 days of communicating and playing with me, they refused to give us any data. I told them, ask for any evidence,and I will bring it to you. They refused and they said the same sentence. Contact the owner of the disappeared account

From here I claim my right

and

I will file a case in court and I will demand a large financial compensation because of the damages that happen to us from this non-professional company

Hi Guys,

I guess they deserve to have this feedback, I've been using wholesaleinternet dedicated servers since 1st of January 2013 over 8 years damn! I am getting old

I used to have dedicated server with expensive providers before I met wholesaleinternet, believe or not I have less problem with wholesaleinternet after I changed from previous dedi provider. I have 0 problem last 5-6 years. These guys knows what they are doing from management to support, they have backup power, backup internet providers etc to maintain servers in good shape.

Price: I don't think you would find better pricing than wholesaleinternet I also have ovh budget dedicated servers close to wholesaleinternet prices they are also good after wholesaleinternet.

Support: When I had dedicated server with expensive service providers, response time of tickets around 2-12 hours. believe or not every time I create ticket with wholesaleinternet they response and make it happen solution nearly in an hour. My last interact was I need to have KVM and they installed within 30min. I have no words with these guys they are not only fast but also proactive.

I used Reliablesite once a few years ago for a long since dead project, this review focuses on my most recent experience, starting in June this year (a 6 month review). We had a few servers with Reliablesite, that have since been moved to another provider who were able to offer better hardware at this price point.

Sales: 8/10
I've only used their sales livechat, which was quick and concise with their replies to most of my questions, more in depth questions I was directed to email sales (although I never followed this up).

Setup: 3/10
I'll preface this by saying that this was during a large sale event, so I imagine they were under heavier than normal demand.

The first problem was "specials" ordered with customisation (eg ports or bandwidth) are provisioned without their upgrades. This means you have to open a ticket and request the installation of a NIC, or chase up bandwidth upgrades so they are properly applied to the account. We encountered problems spanning multiple servers with NICs not working, IPMI not working, OS installs via the panel not working, these issues were mostly resolved quickly, although a couple took longer than I'd have liked.

I would have preferred if the setup of a customised server was delayed and everything delivered working as ordered, but I understand some customers may want everything ASAP even if it's partial (and in some cases, unusable).

The second issue we encountered was with our second order, where we had accidentally used the same hostname as the first during the ordering process. This resulted in confusion on RS' side during the setup process, as it seems they use hostnames to track servers within accounts rather than a numerical ID system, or possibly just human error on their side as well as ours.

The third issue was when we ordered a couple of "Intel special (5000+ score)" servers. One of the servers that was delivered had an 11 year old i7 860 with a score of 2891. Another was an 8 year old i5 3550 scoring 4805.

We explained that the i5 was fine and we didn't care too much about the score, the main issue is the i7 was so old that it lacked AES-NI, which was needed for our use case. One of the techs said they'd look into installing AES-NI (which obviously isn't possible). We requested an exchange with a server that had a CPU with AES-NI, or met the advertised 5000 score.

We were told that the Passmark algorithm was updated a few months ago meaning the i7 860 no longer met the advertised score, a swap wasn't possible so they'd refund the server and update the site. I'm not sure why they couldn't do a swap, as we just turned around and ordered a special with identical RAM/SSD but with a newer Xeon which was the same price. All in all, a lot of hassle, a needless refund and reorder, and they still haven't corrected their site with the correct score.

Support: ??/10
After the turbulent setup experience, we didn't need to contact support once. Obviously this is a very good sign, but as the only actual interaction we had with support was during the above setup period, I don't feel comfortable giving a rating here.

Network: 10/10
No complaints at all, speeds to Europe and across US have been very good. I'd seen no signs of packet loss, no drops, excellent.

Control Panel: 7/10
There's 3 separate control panels, 1 for billing, 1 for tickets, and 1 for managing servers. There is little integration between them visible from the client's side, making it a bit awkward to use. For example, you can't select a service the issue is about on the ticket control panel. The server management panel looks a bit dated but everything is there and functional that I could see, the only missing thing was the ability to edit the server names (which could lead to the confusion seen in the Setup section of the review).

One annoying thing is that RS blocks a lot of ASNs from accessing their site, I assume to block orders from proxies, however these blocks also cover their customer panels, meaning if you're on a VPN (be it a private or public) then you might not be able to manage your services. I understand wanting to block orders from anonymising services, however blocking entire ASNs from even accessing the management panels is a bit of an over reach in my opinion.

Pricing/Value: 7/10
Their specials are good value, although you do have to take into account the aging hardware on their cheaper specials. Their configurable hardware options are a bit pricey and I think could do with revisiting, eg $60/m for a 1TB SSD is a bit much for todays pricing. I'm sure they could work out a better deal if I were to contact their sales though. Their network upgrades are very good value, with cheap 10Gbps ports and bandwidth upgrades, especially during sales events.

Overall, despite the poor setup experience at the start, I'd say our experience was very good overall. I'd certainly use Reliablesite again for other projects in the future, and would recommend them if your use case matches their offerings.

Hello!

Just wanted to share that we had a great experience with GTHost. I needed a dedicated server to run a Minecraft network for the middle school students at the nonprofit I work at over quarantine, which they used as a safe place to connect with one another and make memories while they were isolated. GTHost was helpful and quick to respond, and the service was exactly what we needed. It had excellent uptime, responded quickly, and was able to do what we needed it to do. A very positive experience overall, for anyone looking for an affordable dedicated machine!

hi all pleas help me
my server down every day support dont like help me
i think Hardware problem


[img] i.ibb.co/khx2swy/23.jpg [/img]

support :
I took a look at your log files. I didn't see any errors or warnings. Based on the image you provided, and the fact that your machine has generally been on when I've checked it, I suspect there is a networking issue. I don't know if a reinstall will knock it out. Maybe a network diagnostic will uncover the problem? Something like ethtool or iperf. That's just a guess though, I don't really know what you're doing with your server to give you a better diagnosis.
pleas help
support no answer ticket after 2 day

Hello,

I am a customer of OVH since Apr 2016, previously, I only rented OVH 3-4 servers at the same time, so really using quality is fine, no problem arises. But 2 months ago, in 1 month I hired more than 30 servers at OVH to serve my clients, and I found many pressing problems, the quality of support at OVH was very poor.

1. The support time of OVH Sing since creating a crash ticket to check the server is very long, each system has more than 6 servers with 1 or 2 faulty servers that must stop all to wait for technical OVH testing takes more than 2-3 days, there are problems that take more than 10 days for OVH to find the cause.

2. Never trust OVH's hardware testing system, because before that I completely trusted OVH's hardware testing system, so the time I waited to solve the server problem took a long time. , because I thought it was my own problem.

3. And when the problem is due to the server error of OVH, we will still have to bear the loss of those faulty servers without a refund of reasonable usage date, as well as forcing to change the usage date to Other servers that do not support refunds.

Details you can see the attached picture.


My ticket :

These server problem when

1.
server ns569036.ip-139-99-125.net (server installed : 22:02, 16/11/2020 ; server return : 22/11/2020)
server ns544549.ip-139-99-124.net (server installed : 13:32, 15/11/2020 ; server return : 24/11/2020)
ticket id: 1141571, 1143377

Because this is a server system connected to each other, after receiving the server it takes 2 days to set up the system. That means around November 19, 2020, the system started to work. From the moment the server started to work, it started having connection problems (ticket: 1141571 - 21/11/2020 09:22), started to experience worse problems when the connection was dropped continuously and the machine server was not accessible around 21/11/2020 23:00 (this happened 4 times before on servers: ns544549.ip-139-99-124.net, ns569036.ip-139- 99-125.net, ns568999.ip-139-99-125.net), after about 2 hours of testing I created a ticket: 1143377 - 22/11/2020 01:18, speculating that the HDD is faulty so I asked to be replaced, but your technician has to wait until 08:00 23/11/2020 GMT + 8 before you can start testing the server. This means that the whole system of 10 servers has to wait more than 48 hours. I asked Belveder about the problem of not being able to wait long so I will buy another server instead and ask for a refund later, and Belveder agreed.


2.
server ns5002501.ip-51-79-162.net (server installed : 22:37, 19/11/2020 ; server return : 30/11/2020)
ticket id: 5805542655, 1158210, 1158130

This server was installed at 22:37 11/19/2020, it took me about 2 days to set up the system. And starting 11/23/2020, the system started to work, after about 1 day of operation, at 20:05 11/24/2020 there was a connection failure and inaccessible. I have to fix it by restarting this server in order for it to work properly again.

The situation continued on 11/26/2020 17:56 and 11/29/2020 20:28, at these 2 times I had to use reboot function in the OVH control panel to reboot the server (can check email let's see ).

Since I can't let the situation continue, my client has to report game server maintenance to wait for you to check the hardware. And because before that, you did not accept any refunds but forced to change the usage date, so I had to let customers wait for you to check and fix.

I created ticket 5805542655 - 11/30/2020 01:04 to request to check and replace the HDD, but until 11/30/2020 07:41 you have just started to check the HDD and do not agree to replace HDD, go to the extended test but still cannot find the cause of the error.

Continue with ticket 1158130 - 11/30/2020 10:00, because unable to find a solution, you agree to replace another server, and I continue to wait until 11/30/2020 16: 25 of you again informed me that the server could not be replaced and asked me to cancel my current server and order a replacement server.

Thus, my server had to be halted for almost 2 days from: 11/29/2020 20:28 until I bought a new server and installed it again on December 1, 2020.


3.
server ns563910.ip-139-99-125.net (server installed : 01:01, 20/11/2020 ; server return : 19/12/2020 ; problem report: 08/12/2020)
ticket id: 1262908, 1243789

This server problem when install first time, can check email: Hardware error during the re-installation of your dedicated server 19/11/2020 22:24

During the time of using this server, there were several times of connection failure, unable to access the server.

Until about December 5, 2020, it started to be automatically restarted, ticket id: 1243789, spent many days of testing, extensive testing, ... you still can't find it. The reason, until I had to take time to record the video to prove it, you guys can check and find out the cause on 12/16/2020 18:10, so more than 10 days the server is down, the system is idle for waiting

4.
server ns5004359.ip-51-79-177.net (server installed : 13:29, 24/11/2020 ; server return : 25/11/2020 )
ticket id: 1147496, 1148254, 1148617, 9905645348, 1148779

server problem with auto reboot, at this time i dont know problem, and your team also not know how to fix, so i buy other server for replace.

5.
server ns563916.ip-139-99-125.net (server installed : 00:50, 06/12/2020 ; server return : 19/11/2020 ; problem report: 08/12/2020)
ticket id: 1243789

After receiving the server, installing to use within 1 day, you will encounter the status of automatically restarting the server. The client temporarily turns off the server for you to check, but more than 10 days later you find out the problem, and the client has left the server not in use.


Thanks.

What solution(s) do you want OVH to offer you?
I want a full refund. Because of the server damage and delay in support time. I do not accept to change the usage date to another server, because the customer is no longer renting the server.

I have lost clients, and money in these incidents.

We signed up with Nforce in April 2019, currently just have a single server with them, although if we need another server with similar requirements in NL we'd definitely be using Nforce.

Sales: 10/10
Very friendly and flexible, they were more than happy to work with us to find a solution for our needs and budget requirements. We went back and forth over a couple of days, responses were usually within 30mins or so. We ended up with a nice discount and all of our goals/needs met.

Setup: 10/10
Our server is in Dataplace Nedzone, the server was quite heavily customised and setup took less than 12 hours after payment was made, and that included a fraud check. All hardware was as quoted and everything was properly setup and configured, and worked as expected.

Support: 9/10
The only tickets we've had to create in the 1.5 years we've been with Nforce have been for upgrades. Ticket responses and subsequent replies are typically around 5-15 mins. Support staff have always been friendly and have perfect English. One thing that I'm a massive fan of is the ability to order upgrades directly through support staff, without having to go via sales. This speeds up the process massively and also means you can upgrade hardware outside of sale's business hours.
There was an issue with a recent hardware upgrade and it took longer than expected. We were kept updated and the whole process was resolved within 90mins, from starting the hardware upgrade, to discovering the problem, to the problem being resolved.

Network: 10/10
We have a 10Gbps port and can max it at any time day or night without any problems. Network has been rock solid, downtime has been zero and we've witnessed no packet loss.

Control Panel: 7/10
Like with many hosts, Nforce has a separate management and ticketing system, this causes things to be a bit disjointed and a bit user unfriendly when dealing with tickets. Additionally it would be nice to have some extra features within the management panel like bandwidth alerts, and some basic automatic monitoring options.

Pricing/Value: 9/10
The default pricing if you go through the wizard on their website is a bit on the high side, but after talking with their sales we were very pleased with what we ended up with. Factoring in the service we've received, I'd say the value for money has been very good.

I'm a small business owner and developer since 2003. We have a few dedicated servers, each one with a different host. One of these hosts was sold and the new owner wants us to use a new server in a new location. We are considering switching to another host. This server runs some important client web sites, our own site, and web apps we're developing.

What we're looking for:
- unmanaged bare metal dedicated server, Intel Xeon 4c/8t minimum, 6 or 8 core preferred
- 16GB RAM, 32GB RAM preferred
- 1TB (or 960GB) SSD, 2 x SSD software RAID preferred
- FreeBSD 11 or 12 (our other servers are FreeBSD 11.4)
- $140/month or less (we're paying $130/month now for the current server, no SSD, 16GB)
- US data center, east coast preferred

Obviously we want a decent data center and good customer support but we also want a company who is going to be around for the next 10 years and isn't likely to be bought up by some Wall Street investment firm who doesn't care about the customers of the smaller hosting firms they're purchasing.

Hosts I'm researching:
- Vultr
- OVHcloud (the US branch)
- Linode
- Hivelocity

So far, OVH seems to have the exact hardware, price point, and data center but their billing system worries me.

If you have any experience with these hosts, good or bad, please share. If you work for one of these hosts, I'm open to offers.

thanks,

Robert