hi i had an issue with one of my failover ip block. i'm currently using it with virtualizor kvm+windows vpses. i'm enable rdp from windows option. but when i try to connect through rdp it doesn't work. when i try to log vps from vnc it works well.i deleted my all mac address and recreate them. but it also didn't work. this issue arise few days ago. in past it work perfectly. i opened many tickets in ovh support. but its not work well. please guide me how to solve this?
hi i'm looking to buy new dedicated server. my requirement is to create windows vpses.
8 core
64gb ram
1.5tb ssd/nvme disk.
i need 62 additional ips. currently i'm using ovh. but there support is bad. they provide failover ips for onetime payment. thats the only + point. please recomment me a good provider
Background
We run a game server hosting company which has been running since 2012. We currently rent roughly 200 dedicated servers from 6 different providers. We currently rent roughly 60 of these dedicated servers from WebNX. We've been with them for just over 7 years and I can safely say that they've been the best datacentre we've used. I know how important reviews are to a company; I feel that we've used WebNX long enough to write an honest review.
Support
We've had our fair share of rubbish support from datacentres in the past. WebNX definitely provides the best support out of all the datacentres we've used. During the past 7 years, I'd say the average response time for a ticket at WebNX was about 10 minutes. We've found the biggest issue with large datacentres is that their support teams are disjointed. This leads to issues which "don't fit the norm" taking a long time to resolve. WebNX is large enough to provide 24/7 365 day support yet small enough to provide genuinely good "straight to the point" support.
Reliability / Uptime
All the datacentres we've used have had some sort of major outage at some point in time. During the 7 years, there have been a couple of network outages at WebNX but the issues have always been resolved quickly along with good communication. Considering the number of servers we have with them, I'd say the uptime is incredibly high.
Hardware
During the past 7 years we've switched our server hardware roughly 4 or 5 times. It's as simple as contacting them letting them know what hardware you like, they provide a reasonably priced quote and in a couple of days, the server is delivered. I'd say on average, broken hardware is resolved in roughly an hour from us opening the ticket.
DDoS Protection
I'd say this is the downside of WebNX. They'll automatically nullroute the IP address if a DDoS attack is detected. The amount of time the IP address is nullrouted depends on how much traffic the attack is sending. It's not really a huge issue for us as we can quickly work out which one of our clients was targeted and then get migrate them over to a DDoS protected IP address. I'm hoping at some stage they'll provide onsite DDoS protection.
Price
They're very reasonably priced considering the support and customisation which they offer.
Network
WebNX's network is top notch. Nothing to complain about at all.
Keep up the great work WebNX! Would be great if you could get another datacentre setup in East Coast USA.
Hello,
I am looking for premium* dedicated server providers offering Intel Scalable Processors. (Or the latest Processor that can offer min 2x16Core (without HT))
I would prefer EU location but any US location with better pings to South Asia would work as well.
So far, I have looked into LeaseWeb, PhoenixNap, Hivelocity. Wondering what else is out there .. Any provider you think gives similar network and support to their clients?
Premium = Support is always available for any network / server / hardware related issue. And any issue gets address timely. (Don't have to wait an hour for an update). Don't need full management.
Thanks
oneprovider.com
This is based on my experience buying & using dedicated server at oneprovider.com
Following points make this host a perfect AVOID case:
1. No proper communication - you will not get answer when your server will be ready, just keep waiting
2. No Phone support at all - this is the worst thing to face as a client. No Telephonic support at all. Even for the greatest issue like server down, you have to raise ticket and start praying almighty.
3. Chargeable support - They have 2 paid support categories and to promote them, regular customers are treated in the worst manner.
4. Unreasonably Longer time to respond tickets - For server outage, network failure, their support took more than 8 hours to respond and again, they simply asked some choices and once you make one, another 8-10 hours.
5. IP issue - If for any reason, your server is to be replaced, they are unable to provide you same IPs even for same location ! Hence, DNS propagation and all will be the headache for clients.
6. Unfriendly Refund Policy - I have NOT received refund yet. For their own faults as well, they are not willing to refund customers. Rather, they want to make proportionate refund. They considered Time wasted on their support tickets as services used by customer!.
In nutshell, at oneprovider - Dissatisfaction Guaranteed!
I can also provide tickets' snaps in support of my views above.
You are advised in your own interest to AVOID crappy host oneprovider for any serious work.
Wondering if anyone can offer any guidance. I have six developers and need to use VPS instances roughly 1-2GB each. Each need to be individual and removable etc. Reseller plans all seem to be focused at Web Hosts or no guarantee of resources so I believe the correct way is to use a dedicated. Would I be able to install the above on it or would a VPS refuse as its almost a VPS inside a VPS lol. I hope that makes sense. I need the ability to create Virtual Machines that are compartmentalised but not to resell. Whether branding shows or not isn't an issue as these will be specific use case VPSes.
So I have found Virtualizor. Will it work? Do I just need to shop around and find a 32GB VPS, install the above and go about things as I usually would with a local host? I have noted there are comments around about buying an IP and stuff to minimise anyone seeing providers but I'm not too fussed.
Any other thoughts? I know there are runtime environments and all sorts to emulate apps but as thus is for development it would just be easier to run n VPS.
I have been trying to find server admins for a Cpanel dedicated machine.
I find my experience has been the following in the last few years.
1) CHEAP -- great if nothing is needed. Low skills, low service. Outsourced to 3rd world countries. Only really available to do work during flip-flop hours (I am in USA). Never worth it in the end.
2) Affordable with either
a) GREAT service and low skills (still outsourcing to cheap freelancers?)
or
b) Poor service and low skills
3) Individual, who's pricing changes, availability changes, or business communications are not fully professional.
Is there anyone out there that has GREAT SERVICE and DECENT Pricing? or do I just need to bite it and pay $200 a month (twice the cost of the server lease) for decent administrative services?
My most recent and present experience is with a provider here from WHT. They are in the EU. Their reps log in from Germany and Greece. Usually in the US daytime, work is not done.
They told me they were UNABLE to repair the Kernel. Somehow, a previous admin had installed kernalcare and they claim it was removed and now causing errors in csf/lfd. (they didn't know how to fix it)
My only solution was to reinstall os or buy a New server from them.
Let me add, they were very pushy on how "old" my machine was and that was the reason support was slow.
they had problems backing up the system and couldn't guarantee it would work right again unless I bought anew server from them.
I didn't, they are in the EU and I am in the US, so not worth the GDPR compliance hassles.
So Did the reinstall with my DC.
Guess what, same problems...and more. For days. Their "pro-active" admin didn't catch these errors. I had to report them. eventually many of them got them fixed.
Except now, most sites are NOT working properly.
Basic things like .htaccess file and default.htm not recognized and working.
They told me because there are so many possibilities of php/configurations, we need to go through every site and test every function, then let them know, site by site, issue by issue.
Except they all worked fine before...
I have lost a LOT OF TIME and MONEY with this.
So, now, once again, looking for a company that can work with CPANEL and not blame the last admin or the server on their inability to manage it.
Anyone else have this issue?
how did you resolve it, just keep trying and trying, month after month with company after company?
Normally, I would just go with a dedicated machine that came with management. I didn't have these problems when I did. But the servers cost 3 times as much.
I guess I am asking, am I missing something or Is this just part of saving money on a dedi? No way around it except to just pay for the topline?
Hello,
I've really strange issue with this careless company called Hetzner,
I've server with them for shared hosting, there was abuse for one site on it and they sent me mail to resolve this abuse in only 1 hour or they will block the service for the main server ip .
I've seen this mail after 2 hours, when all of my clients sites has been stop working , I checked my E-mail and i got this message on junk mail (no problem till now)
Then, I've sent reply to Hetzner abuse department, that i have solved this abused issue and deleted the abuse file from my client hosting site,
They didn't reply me for long hours, and keep blocking my main server ip which makes all my clients sites down !!
After that, i sent message to support, Hetzner support replied me with very strange reply !!
Please note that it's 02:20 CET Saturday morning. So currently there's no one available I regret. Most likely they will be back in office by Monday 08:00 CET.
They want me to wait more than 2 days with server down because they blocked it and went to the weekly vacation !!!
How Hetzner imagine the clients can wait more than 2 days with all sites down ? Could a company that respects its customers block server for 2 days till there employee ends the vacation ?
Do you think that clients can trust you again after making them losing there business ?
What is the regret that your company gives ? Does Hetzner really respect its clients ?
It's very bad experience with Hetzner
Hello!
Support Ticket #1453666
My experience:
- Wrong CPU ordered (what? They fixed...)
- Blame the customer for any else.
- I did a video to replicate the issue, they refuses to accept.
- 6 days being a customer = 6 days issued.
- No refunds (moral duty)
- Nice budget and fast answers, but take responsibility for what you've choose =)
What the matter?
- Windows 2012 crashing by simple tasks in Windows Explorer (copy, paste, open any files)
I quit, defeat by tireness.
Hi there,
I'm currently struggling with creating a VPS on a Dedicated server.
I've purchased quite a high spec Dedicated server which is running Windows 2019 with Hyper-V installed and I'm looking at installing Ubuntu 16.04 and running it as a VPS off of the Dedicated server so I can allow my friends to make use of the server. I've purchased a failover IP address and I've attached it to the main Dedicated server but I'm a bit confused on how I am suppose to tell Hyper-V to use the additional IP only in that one VM box.
Please feel free to burn me for my stupidity but I could really do with some advice - thank you in advance.
Kind regards,
Jack R
Yesterday it took Hivelocity several hours to respond and resolve a support issue their excuse was that they had a skeleton crew and lots of problems.
OK it was eventually solved and they said sorry...
But again today a similar support issue happened and several hours later no solution and only a brief message that they were working on it...
I have emailed a number of times over the past few hours with no response at all.
Is anyone else having support issues?
I wonder what I should do now...?
If they know that they are having problems you would think they would call in managers to help resolve it.